Privacy Policy
1. Introduction
Welcome to A Little Help for You. This Privacy Policy outlines how we collect, use, store, and protect your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website, you agree to these terms and our handling of your data as described here.
2. What Information We Collect
We may collect and process the following data:
Your name, email address, and contact number when you submit a form or contact us
Address details for service bookings
Any other personal data you choose to provide
We do not collect sensitive personal information unless required for a specific service and with your explicit consent.
3. How We Use Your Information
We use your information to:
Respond to enquiries
Provide cleaning, garden, or handyman services
Manage bookings and appointments
Send important updates or service information
Improve our services and user experience
We do not sell, rent, or trade your personal information with third parties.
4. Cookies
Our website may use cookies to enhance your browsing experience. These cookies help us analyse site traffic and improve functionality. You can disable cookies through your browser settings at any time.
5. Third-Party Services
We may use third-party tools such as Google Analytics to understand how our website is used. These tools may collect anonymous data about your visit (e.g., pages visited, time spent on site) but do not identify you personally.
6. Data Security
We take appropriate measures to ensure your data is stored securely and protected from unauthorised access, alteration, disclosure, or destruction.
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw your consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is not being handled properly
8. Contact Us
If you have any questions about this policy or how your data is handled, please contact us at:
Phone: +44 7533 261949
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.
